FAQs
The basics
What is AI visibility?
It’s how well AI understands your business. More customers now ask ChatGPT, Gemini or Claude for recommendations. AI visibility is how clearly your website explains who you are, what you offer and where you offer it, so these systems can understand and evaluate your business.
#What is the AI Visibility Readiness Score?
A 0–100 assessment of how ready your website is to be understood, trusted, cited and recommended by answer engines. It’s based on seven categories and a versioned methodology. Read our methodology →
#What are AEO and GEO?
They’re names for the same goal. Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) refer to improving how AI-powered answer engines understand and cite your content. VISIBLA measures how ready your website is for both. See the glossary →
#Which AI tools does VISIBLA look at?
The signals answer engines rely on in general. The score reflects what ChatGPT, Gemini, Perplexity, Claude, Grok and others need to understand a business. It doesn’t measure your position in any one tool.
#Who is this for?
U.S. service businesses. VISIBLA is built for med spas, dental clinics, contractors and other businesses that customers find by asking “who’s good near me?” Consultants and professional firms that depend on trust and reputation can use it too.
#How much does VISIBLA cost?
The Free Audit is free. The Full Report is a one-time payment of $79 USD. Website monitoring memberships are coming soon, starting at $49 USD/month. See pricing →
#Does VISIBLA analyze my whole website?
No — it analyzes one page at a time. Each audit evaluates the URL you submit, usually your homepage. It also checks your domain’s robots.txt and whether AI bots can access that page, so some site-level signals are included. Other pages, such as service pages or articles, may get different results.
#SEO
Is this the same as SEO?
No — they work together. Some signals overlap, because AI systems also rely on web content, trusted sources and structured information. But a website can rank well in search and still be unclear to AI systems. VISIBLA doesn’t replace your SEO. It focuses on a different question: can AI understand, trust, cite and recommend your business?
#Free Audit
What do I need to run the Free Audit?
Just the URL of the page you want to audit and an email. We recommend your homepage or your main service page. No account, passwords or access to your site needed.
#What do I get in the Free Audit?
Your AI Visibility Readiness Score and label, the same seven category scores used in the Full Report, what AI can likely understand about your business, what may be missing, and one quick win.
#Why do you ask for my email?
To send you your results. We don’t ask for passwords or payment details to run a Free Audit.
#How often can I run a Free Audit?
One website per day; results refresh after 24 hours. Each audit evaluates one page.
#Why couldn’t my website be analyzed?
Usually because access is restricted. Your robots.txt may block VisiblaBot, the page may require a login or use anti-bot protection, or the content may load only through scripts. We never bypass those controls. When we can’t read a page reliably, we show Needs Manual Review instead of a score that might be wrong.
#The score
Does a high score guarantee that AI will recommend my business?
No. It measures readiness. No one can honestly guarantee what an AI will say. The score reflects public signals on your website that help AI systems understand and evaluate your business, and it shows you what to improve first. It is not a guarantee of rankings, traffic, mentions or recommendations.
#Why is my score capped?
Because a critical gate applies. Some gaps are serious enough to limit the overall score, however strong other categories are: for example, an unclear offer, weak trust signals, or blocking AI search crawlers. Your report tells you which gate applies and why. See critical gates →
#Can my score change if I haven’t changed my website?
It can, if our methodology changes. Every report states the methodology version used. Earlier reports keep their original score, and we’ll always tell you when a change comes from the methodology rather than from your website.
#What if I think my score is wrong?
Contact us. We’ll review the evidence, how reliably your site was read, and the signals behind each category. If we find an error, we’ll correct the report.
#Full Report
What does the Full Report show that the Free Audit doesn’t?
The full plan, not just the score. It adds AI Simulation, Buyer Prompt Coverage, Citation Readiness, ready-to-use Copy Improvements, a Competitive Comparison and a 90-Day Action Plan.
#Can I compare my business with competitors?
Yes. You can add up to two competitor pages before checkout.
#How do I receive the Full Report?
Online and as a PDF. Your online report stays in your Workspace. You can download the PDF in English or Spanish for 90 days from first generation.
#Do I need a developer to apply the recommendations?
Not for most of them. Many recommendations are copy and content changes you can make yourself. Technical items include the details your web provider needs.
#How should I think about the value of the Full Report?
As a clear starting point. The Full Report gives you a prioritized plan, ready-to-use copy and the evidence behind each recommendation, so you or your team know exactly where to start. It doesn’t guarantee results: those depend on your market, website, offer and follow-up.
#Can I get a refund?
No. Full Report purchases are final. If a technical issue on our side prevents delivery, we’ll fix it or deliver your report manually. Refund Policy →
#Privacy and data
Do you need access to my website or accounts?
No. Only public content. We analyze the public page you submit. We don’t log in, we don’t ask for passwords and we don’t change anything on your site. You decide what to publish.
#What happens to my website’s data?
We don’t keep your page’s full content. It’s processed transiently. We store the results of your audit — scores, measurements and recommendations — so you can see them in your Workspace. Privacy Policy → Crawling Policy →
#Will the audit affect my website?
No. VisiblaBot only reads public pages, identifies itself, respects robots.txt and limits repeated requests.
#VISIBLA Index
What is the VISIBLA Index?
A public benchmark of AI visibility readiness for U.S. service businesses, built with the same methodology as the score. It evaluates clarity, trust, structure, access and answerability. It doesn’t evaluate service quality or which business is best. The first edition will cover Louisville.
#Will my business appear in the Index?
Each edition includes businesses in a specific city and category, based on their public websites. If your business is included and you have questions, contact us.
#Agencies
I run an agency. Can I use VISIBLA with my clients?
Yes — let’s talk. If you work with clients, contact us and we’ll explore how VISIBLA can fit your work. Agency plans are coming soon, from $299 USD/month. Talk to us →
#Language
Can I get support and reports in Spanish?
Yes. English and Spanish. Our team supports you in both languages, and the Full Report is available as a PDF in English or Spanish.
#Company
Who is behind VISIBLA?
Briviom LLC. VISIBLA is developed and operated by Briviom LLC, a U.S. software company. About us →
#Is VISIBLA affiliated with OpenAI, Google or other AI companies?
No. VISIBLA is not affiliated with OpenAI, Google, Anthropic, Perplexity, xAI or any other AI provider.
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